{"id":6882,"date":"2017-05-14T22:08:58","date_gmt":"2017-05-14T19:08:58","guid":{"rendered":"https:\/\/eazy.com.tr\/frequently-asked-questions\/"},"modified":"2017-05-14T22:08:58","modified_gmt":"2017-05-14T19:08:58","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/eazy.com.tr\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=”How could we gain access to these sources?” style=”arrow” color=”juicy_pink”]<\/p>\n

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Mostly, the access to these sources are achieved via the IP addresses of your institution. To enable your access, you will just provide us your IP range. Some sources require username\/password for access. In these cases, the necesaary information will be provided to you after the validation of your subscription.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”What is an IP address? How can I find my IP address?” style=”arrow” color=”juicy_pink”]<\/p>\n

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The IP address is the address which online devices use to transfer data over the web. By checking the IP addresses that you use, publishers\u2019 systems designate from which institution you are trying to access the system and provide you the content by confirming your subscription. You can find out your IP range from the IT department of your institution.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How can I access to the user guides regarding the usage of the platforms?” style=”arrow” color=”juicy_pink”]<\/p>\n

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Both on our web site and on the publishers\u2019 web-sites, there are sources such as user manuals, video tutorials, \u00a0power point files that can help you about the usage of the platforms. You can always get the link to these resources from us or request additional material.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How can I access the usage statistics?” style=”arrow” color=”juicy_pink”]<\/p>\n

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When you subscribe to a database, administrator passwords are forwarded to you in order to let you configure certain settings and monitor the details of your subscription in institutional base. If these are not forwarded to you automatically, you can request these from us. When you log in to the platform, you will be able to access many information including the usage statistics.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How can I access the MARC records for E-Books?” style=”arrow” color=”juicy_pink”]<\/p>\n

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Upon your request, MARC records for your purchased\/subscribed e-books or the links to those records will be provided to you.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”What is open access? What are the open access resources that you represent?” style=”arrow” color=”juicy_pink”]<\/p>\n

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Open access means that you will be able to access relevant scientific content without a charge and without the need of a subscription\/purchase.<\/p>\n

You can view the open access titles we represent, under the \u201cOpen Access\u201d icon on our website.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”What is \u201cHolding Subscription\u201d?” style=”arrow” color=”juicy_pink”]<\/p>\n

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The models of the consortium agreements that the publishers create for e-journal packages usually bases on the existing subscription of these institutions, for the journals that belong to these publishers. These magazine subscriptions are named as \u201cHolding Subscriptions\u201d.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”What is DDP (Deep Discounted Price) ?” style=”arrow” color=”juicy_pink”]<\/p>\n

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The models of the consortium agreements that the publishers create for e-journal packages, usually bases on the existing subscription of these institutions, for the journals that belong to these publishers (Holding Subscriptions). These journal subscriptions could be done in hard copy through an agent as well as online directly from the publisher. To ease-of-payment this could be added to the invoice issued for the e-journal package. If an institution pays the publisher over e-only price for all journals\u2019 content (this is more favorable compared to the printed price) but also wishes to have a printed subscription for one or some of these journals, the institution will have the right to pay only 25% of the printed costs of these journals. This discounted price is called DDP (Deep Discounted Price). Please contact us to find out whether you have such rights or not.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How are the prices designated?” style=”arrow” color=”juicy_pink”]<\/p>\n

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The prices are designated as a result of the negotiations made between the publisher-consortium. These prices are mostly 80%-90% discounted from the list prices of the titles included in mentioned packages.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How are the billing processes handled?” style=”arrow” color=”juicy_pink”]<\/p>\n

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The invoices that belong to the publishers under our representation are issued by the respective publisher and then shipped to us. Afterwards, we forward them to you. The invoice amounts are the agreed consortium prices, there are no service costs added by our firm. As the invoices are issued from abroad, no taxes (VAT) are added as well.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How can I get the documents required for payment?” style=”arrow” color=”juicy_pink”]<\/p>\n

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If you need a proforma invoice for the payment, please let us know of this. The document which proves that the publisher is the only representative is translated to Turkish and notarized afterwards. Then, this document is forwarded to consortium officials to be added into the ANKOS system. You can access these documents over the ANKOS web-site. You can also get detailed information from the respective Database Liaison People (VTS).<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”How are the subscription processes handled?” style=”arrow” color=”juicy_pink”]<\/p>\n

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You can forward us your request for any product of publishers that we represent \u2013 or to relevant VTS if there\u2019s an ANKOS agreement. The required processes afterwards will be handled by us and you will be informed of necessary information.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”Do I need to sign a contract for my subscription?” style=”arrow” color=”juicy_pink”]<\/p>\n

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A contract will be sent to you to sign after your subscription approval. This agreement must be signed as two copies and shipped to our address. After you’ve signed the contract, a copy of the contract will be sent to the publisher for them to sign as well. Afterwards, a copy which is signed by both sides will be forwarded <\/strong>to you, if you wish.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”Could I make an amendment request on the contract that I will be signing for my subscription?” style=”arrow” color=”juicy_pink”]<\/p>\n

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The contracts are prepared very inclusively by the law department of the publishers. Then, they are inspected by the ANKOS Licence Agreements Group (LAG) and if there are any amendment requests, they are forwarded to the publishers to ensure that the institutions have the maximum guarantee for their rights. Thus, it is not possible to make an amendment request in institution base on any contracts approved by ANKOS.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”Is there a translation in Turkish available for the contracts?” style=”arrow” color=”juicy_pink”]<\/p>\n

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For all consortium agreements of all publishers that we represent, the translations are made by sworn translators and this copy is forwarded to ANKOS officials. You can access these translations from ANKOS web-site.<\/p>\n<\/div>\n<\/div>\n

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[\/vc_toggle][vc_toggle title=”Is it possible to access from mobile devices?” style=”arrow” color=”juicy_pink”]<\/p>\n

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Almost every publishers’ content are also offered in platforms that are compatible with mobile devices.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n